Too much to do? Free your time by using our Virtual Office backup services
As well as answering your calls as your Virtual Receptionist, we can also provide additional follow-up work on your inbound calls and make low-volume outbound calls on your behalf to make things easier and more efficient for you.
Why not ask us to:
- Follow up on new enquiries pro-actively by sending out a brochure or a price list for you?
- Take and process new orders or bookings for you over the phone?
- Ask your customers for feedback on your services?
- Help cashflow by checking on the status of any payment overdue on sales invoices you have issued?
- Answer and log 'helpdesk' calls, to keep them away from your main switchboard and allow your specialist staff to prioritise responses?
We can:
- Book appointments for you with our diary management and appointment booking service.
- Take service calls and forward them on to you as 'messages' and then provide each caller with a unique reference number for their call.
- Enter call details into your online service call management software, if you use one.
- Enter order details into your online sales/ordering software, if you use one.
And remember, with our Call Forwarding service we can always transfer those calls you do want to deal with personally through to you if required.